Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how tmt333 ("tmt333," "we," "us," or "our") collects, uses, stores, and discloses personal information about individuals ("you" or "Player") who access or use the tmt333 online gaming platform available at tmt333.app (the "Platform").

tmt333 is committed to protecting the privacy and security of your personal data. We operate in accordance with applicable Philippine data privacy legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).

This Policy applies to all personal data collected through the Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and your use of our website. By creating a tmt333 account or using the Platform, you acknowledge that you have read and understood this Policy.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.

2. Information We Collect

tmt333 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Registration and Identity Data

• Full legal name;
• Date of birth (to verify you are 21 years of age or older);
• Residential address (including city – e.g., Manila, Cebu, Davao, Quezon City, Makati);
• Email address and mobile phone number;
• Username and encrypted password;
• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys ID, driver's license) where required for identity verification.

2.2 Financial and Transaction Data

• Payment method details (e.g., GCash mobile number, PayMaya account reference, BPI/BDO/Metrobank account details);
• Deposit and withdrawal history;
• Transaction amounts and timestamps;
• Bonus and promotional activity records.

2.3 Gaming Activity Data

• Games played, wagers placed, and outcomes;
• Session duration and frequency of play;
• Responsible gaming tool usage (deposit limits, self-exclusion requests).

2.4 Technical and Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Cookie identifiers and session tokens;
• Platform access logs and timestamps.

2.5 Communications Data

• Records of your communications with tmt333 customer support (live chat transcripts, email correspondence);
• Feedback, complaints, and dispute records.

3. How We Use Your Information

tmt333 uses the personal data we collect for the following purposes:

tmt333 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

4. Legal Basis for Processing

tmt333 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) requirements, age verification obligations, and regulatory reporting;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

5. Sharing of Personal Data

tmt333 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals;
• Identity verification providers: Third-party KYC (Know Your Customer) service providers engaged to verify your identity and age;
• Technology and hosting providers: Cloud infrastructure and software providers who process data on our behalf under strict data processing agreements;
• Regulatory authorities: Government agencies, law enforcement, and regulatory bodies where disclosure is required by law or court order, including the National Privacy Commission and relevant gaming regulators;
• Fraud prevention agencies: Third-party fraud detection and prevention services used to protect the integrity of the Platform.

6. Cookies and Tracking Technologies

tmt333 uses cookies and similar tracking technologies on the Platform to enhance your user experience and to support the operation of our services. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function, including session management and security tokens. These cannot be disabled;
• Functional cookies: Used to remember your preferences, such as language settings and display options;
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping us improve performance and user experience;
• Marketing cookies: Used only with your consent to deliver relevant promotional content within the tmt333 Platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. tmt333 does not use third-party advertising cookies or cross-site tracking technologies.

7. Data Retention

tmt333 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

Specifically:

• Account and identity data is retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and regulatory obligations;
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Customer support communications are retained for three (3) years from the date of the interaction;
• Technical and device data (logs) are retained for up to twelve (12) months;
• Marketing consent records are retained for the duration of your consent and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, tmt333 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

8. Data Security

tmt333 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the tmt333 Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Access controls and role-based permissions limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication for administrative access to systems containing personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, tmt333 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

While tmt333 takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You are also responsible for keeping your tmt333 login credentials confidential and for notifying us immediately if you suspect any unauthorized access to your account.

9. Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tmt333:

• Right to be informed: You have the right to be informed of how your personal data is being collected and processed, as set out in this Policy;
• Right of access: You have the right to request a copy of the personal data tmt333 holds about you;
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time;
• Right to data portability: You have the right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact the tmt333 support team. We will respond to all verified requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request.

10. Children and Minors

If you believe that a minor has registered on the tmt333 Platform or that we have inadvertently collected personal data from a person under 21 years of age, please contact our support team immediately so that we can investigate and take appropriate action.

11. Changes to This Policy

tmt333 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes are material, tmt333 will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the tmt333 Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.

We encourage you to review this Policy periodically to stay informed about how tmt333 is protecting your personal data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way tmt333 handles your personal data, please contact our Data Privacy team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available in-app at any time

tmt333 aims to acknowledge all data privacy inquiries within 24 hours and to resolve requests within thirty (30) days. For unresolved complaints, you may escalate your concern to the National Privacy Commission of the Philippines.